Terms & Conditions
1. Introduction Welcome to Pleuni Strijker Virtual Assistant. These Terms & Conditions govern your use of my services as a freelance virtual assistant. By engaging my services, you agree to comply with these terms.
2. Services Provided I offer virtual assistant services, including but not limited to administrative support, social media management, email management, data entry, and other related tasks. The scope of work will be agreed upon before the commencement of any project.
3. Client Responsibilities Clients must provide all necessary information, access, and materials required for service completion. Delays caused by the client’s failure to provide needed resources may affect deadlines and are not the freelancer’s responsibility.
4. Payment Terms
Payment details will be outlined in the service agreement or invoice.
Payment must be made in full within the agreed-upon timeframe.
Late payments may result in service suspension or additional fees.
All payments are non-refundable unless stated otherwise in writing.
5. Confidentiality I respect client confidentiality and will not disclose any sensitive information to third parties without written consent. However, I am not responsible for any data breaches beyond my control.
6. Intellectual Property All materials created for the client remain the property of the client upon full payment unless otherwise agreed. I reserve the right to use generic templates or frameworks developed during the service period.
7. Termination Either party may terminate the agreement with prior written notice. If termination occurs after services have been rendered, the client is still responsible for payment of completed work.
8. Liability & Disclaimer I strive for accuracy and quality in my services; however, I am not liable for any direct or indirect damages resulting from my services. Clients are responsible for reviewing all work delivered.
9. Amendments I reserve the right to modify these Terms & Conditions at any time. Clients will be notified of any significant changes.
10. Governing Law These Terms & Conditions are governed by the laws of Portugal. Any disputes shall be resolved in the jurisdiction of Portugal’s Courts.
By using my services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Privacy Policy
1. Introduction I value your privacy and am committed to protecting your personal information. This Privacy Policy outlines how I collect, use, and protect your data when you engage with my services.
2. Information Collected I may collect personal information, including but not limited to your name, email address, phone number, and any other data necessary to provide my services.
3. How I Use Your Information Your information is used solely for the purpose of providing my virtual assistant services, including:
Communicating with you regarding projects and inquiries.
Processing payments and invoices.
Improving my services and customer experience.
Complying with legal obligations.
4. Data Protection & Security I implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.
5. Sharing of Information I do not sell, rent, or trade your personal information. Your data may be shared only in the following cases:
With your explicit consent.
If required by law or legal processes.
With trusted third-party service providers necessary for business operations (e.g., payment processors, cloud storage providers).
6. Retention of Data I retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights You have the right to:
Access, update, or delete your personal information.
Request information about how your data is processed.
Withdraw consent for data usage where applicable.
8. Changes to This Policy I reserve the right to update this Privacy Policy as needed. Clients will be notified of any significant changes.
9. Contact Information If you have any questions about this Privacy Policy, you may contact me at pleuni.virtualassistant@gmail.com.
By using my services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.